Magnus care is setup for providing repair and maintains service for smart device like as mobile phone, tablet, computer, smartphone, smart watches, and other smart devices, Application contain booking service and tracking service for customer.
Magnus Care (“we”, “us”, “our”) is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”) and our website (“Site”).
- Information We Collect
- Personal Information: We may collect personal information that you provide to us, such as your name, email address, phone number, and device details when you register an account or book a repair service through our App or Site.
- Device Information: We may collect information about your devices (e.g., mobile phone, laptop, smartwatch) and the issues reported for repair purposes.
- Usage Information: We may automatically collect certain information about your use of our App and Site, including IP addresses, device identifiers, browser types, and pages viewed.
- How We Use Your Information
We may use the information we collect from you for the following purposes:
- To provide, maintain, and improve our services, including customer support and troubleshooting.
- To personalize your experience and deliver relevant content and advertisements.
- To communicate with you, including sending emails or notifications related to your account or service bookings.
- To protect our legal rights and prevent misuse of our services.
- Sharing of Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:
- With service providers who assist us in operating our App and providing services to you (e.g., payment processors, logistics partners).
- In response to a legal request, court order, or other legal process.
- When we believe disclosure is necessary to protect our rights, enforce our policies, or protect the rights, property, or safety of others.
- Data Security
We implement reasonable security measures to protect the confidentiality and integrity of your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
- Your Choices
You can update or delete your account information at any time through the App settings. You can also choose not to provide certain information, although this may limit your ability to use certain features of the App.
- Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or delete the information.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Site or App with a new effective date.
- GRIEVANCES
If you have any questions about this Privacy Policy, please contact us at info@magnusksa.com
By focusing on reliability, convenience, and customer satisfaction, Magnus Care aims to be the preferred choice for users seeking dependable repair services for their electronic devices